Effective Date: March 1, 2020
Last Updated: March 12, 2025
Welcome to the SMS messaging service provided by Canyon State Insurance (“we,” “us,” or “our”). These Terms of Service (“ToS”) govern your participation in our SMS messaging program. By opting in to receive SMS messages from us, you agree to these terms. Please read them carefully.
1. SMS Program Description
Canyon State Insurance offers an SMS messaging program to provide you with information about insurance quotes, policy updates, and promotional offers. Participation is voluntary, and you must explicitly opt in to receive messages.
2. How to Opt In
You may opt in to our SMS program by:
- Completing the "Contact Form" on our designated form page and checking the box that states: “OPTIONAL: I agree to receive marketing text SMS messages from Canyon State Insurance at the number provided. Msg frequency varies. Msg & data rates may apply. Reply Help for Help. Reply STOP to opt-out.”
- Providing your phone number through other methods we may offer (e.g., in-person or over the phone), where you explicitly consent to receive SMS messages.
By opting in, you confirm that you are the account holder or have authorization to provide the phone number, and you agree to receive SMS messages from us.
3. Message Frequency and Costs
- Frequency: Message frequency may vary based on your interactions with us, but we aim to send no more than 5 messages per month unless responding to your requests.
- Costs: Message and data rates may apply, depending on your mobile carrier plan. You are responsible for any charges incurred.
4. How to Opt Out
You may opt out of our SMS program at any time by:
- Replying “STOP” to any SMS message you receive from us.
Upon opting out, you will receive a confirmation message, and we will cease sending further messages unless you opt in again.
5. Support
For assistance with our SMS program:
- Reply “HELP” to any SMS message you receive from us, or
- Contact us at:
6. Your Responsibilities
By participating in our SMS program, you agree to:
- Provide accurate and current contact information.
- Notify us if your phone number changes or if you no longer wish to receive messages.
- Not use our SMS service for any illegal, harassing, or unauthorized purposes.
7. Prohibited Content and Use
We do not permit the use of our SMS service for:
- Illegal activities, including fraud or misrepresentation.
- Sending unsolicited messages (spam) or content that violates carrier guidelines.
- Harassing, abusive, or threatening messages.
- Content related to drugs, gambling, pornography, or weapons, unless explicitly permitted and compliant with applicable laws. If we detect misuse, we reserve the right to terminate your participation in the SMS program.
8. Privacy
Your participation in our SMS program is also governed by our SMS Privacy Policy, available at Privacy Policy page. Please review it to understand how we collect, use, and protect your information.
9. Limitation of Liability
Canyon State Insurance is not liable for:
- Delays, interruptions, or failures in SMS delivery due to carrier or technical issues.
- Any damages arising from your use of the SMS program, to the extent permitted by law. Our service is provided “as is,” and we make no warranties regarding its performance or availability.
10. Changes to These Terms
We may update these Terms of Service from time to time. Changes will be posted on this page with an updated “Last Updated” date. If significant changes occur, we may notify you via SMS or other means. Your continued participation after changes constitutes acceptance of the updated terms.
11. Termination
We reserve the right to suspend or terminate your participation in our SMS program at our discretion, including for violations of these terms or applicable laws.
12. Contact Us
If you have questions about these Terms of Service or our SMS program, please reach out to us: